Terms and Conditions

Terms and Conditions

Effective Date: 29th October 2025

Welcome to Safiya Travels, Kondotty. By using our website, services, or making a booking with us, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding.

General Terms

Safiya Travels provides travel and tour-related services including ticket booking, visa assistance, hotel reservations, and holiday packages. All services are offered subject to availability and the terms of our partner airlines, hotels, and agencies.

Bookings and Payments

  • All bookings are confirmed only upon receipt of full or partial payment as specified.

  • Prices quoted are subject to change based on airline fares, currency fluctuations, or hotel tariffs.

  • The customer is responsible for providing accurate information during the booking process.

Cancellations and Refunds

  • Cancellation policies vary depending on the airline, hotel, or service provider.

  • Refunds, if applicable, will be processed as per the respective partner’s terms and may take several business days.

  • Service fees charged by Safiya Travels are non-refundable.

Travel Documents and Visa

  • Travelers are responsible for carrying valid passports, visas, and other required travel documents.

  • Safiya Travels provides visa assistance but is not responsible for visa approval, delay, or rejection by the concerned authorities.

Responsibilities and Liabilities

  • Safiya Travels acts as an intermediary between customers and airlines, hotels, or other service providers.

  • We are not liable for delays, cancellations, accidents, or losses caused by third-party providers, weather, or unforeseen events.

  • Customers are advised to verify travel requirements, insurance coverage, and health regulations before traveling.

Modifications and Service Changes

Safiya Travels reserves the right to modify travel plans, schedules, or substitute services when necessary due to operational or external factors. Any significant changes will be communicated in advance.

Website Use

  • The content, images, and materials on this website are owned by Safiya Travels and protected under copyright law.

  • Unauthorized use or reproduction of content is strictly prohibited.

Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising will be subject to the jurisdiction of courts located in Kerala.

Contact Us

For clarifications or support regarding these Terms and Conditions, please contact:

Safiya Travels, Kondotty
Address: Near Kondotty Bus Stand, Malappuram, Kerala
Phone Number: +91 9142332293, +91 9142552293
Email: info@safiyaholidays.com
Website: www.safiyaholidays.com